https://docs.google.com/document/d/12FfhGZpzNaaggnWoZSdoo2HFWKwHkDAJ-YjXUpwlAOc/edit#heading=h.s0lwekybeo18

https://docs.google.com/document/d/16FIORpJB6vC22r5fcsdN33sK_d_re8MhMBPKrolkc1c/edit#heading=h.fmm1la4qhn7w

SOPs and Workflows